Returns & Exchanges

At RadioMaster, we stand behind the quality of our RC transmitters and accessories with a 30-day return policy for items in original condition. If you are not completely satisfied with your purchase, we are here to assist with a seamless exchange or refund process.

1

Initiate Your Request

Contact our technical support team through the support portal to obtain a Return Merchandise Authorization (RMA) number and confirm warranty eligibility.

2

Secure Packaging

Place the item in its original retail packaging, ensuring all antennas, cables, and manuals are included to avoid restocking fees.

3

Shipping and Tracking

Affix the provided return label or ship via a trackable carrier to our designated service center, keeping your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing